This is the second part of a two-article series on a way to support Leadership Development that is radically effective, gives any organization an instant competitive advantage, and costs little.
In a previous post I described the difference between “flat” learning (shorter-term, skills-based, cognitive, discrete, disconnected) and “vertical” (longer-term, deep and unifying, all-encompassing). I noted that vertical learning leads you to form increasingly sophisticated understandings of yourself and the world, which in turn help you handle complexity. The world is complex, it goes without saying. And leadership challenges get increasingly complex as you move up the ladder, so to prepare people for them, investment in vertical learning makes sense. I also noted that we’re all slowly growing on this deep, meaningful level, anyway–especially if we’re in challenging roles–so the trick is not so much to conceive of and shoehorn a wholly new and foreign way of learning into a workplace ecosystem: supporting vertical development just means you find ways to amplify, reinforce, improve, intensify, or engage healthy processes that are already there.
What would it look like to improve vertical learning at work? Here’s a recipe.
Assess in a Topic Area: Decision-Making
It’s a principle of improvement that if you can see how you’re doing, you can improve faster: this “seeing how you’re doing” is, of course, assessment. Advanced assessments emerging in recent years can give us a sense of where we are on the life-long track of vertical learning; known as “developmental” assessments, these tools feel different than other tests: they use open-ended questions, or a guided conversation, to lead you to talk about the world, and they look for deep structures in your thinking that are visible through the way you talk about things. One of my favorite of these assessments is the Subject Object Interview, which can tell you your level of development according to Robert Kegan’s scale of ego development. But the assessment I am thinking of for leadership development is a different one: it’s the Lectical Decision-Making Assessment (LDMA), created by a spunky nonprofit specializing in developmental assessment: Lectica. The LDMA uses open-ended questions to measure your vertical level in the context of decision-making, according to the much-researched “Lectical Scale” of hierarchical complexity. Why this particular content area? There are other ways to approach leadership: through ethics or reflective judgment, for instance. The advantage of decision-making is that is it as once practical and deep: decision-making is perhaps the most important facet of leadership; after all, making decisions is what leaders do. So getting better at it pays dividends immediately; but it is also a rich terrain of philosophical inquiry, drawing on a complex expanse of ideas, concepts, and frames of meaning, so it’s a fruitful context for working through the layers of ambiguity and complexity that you will encounter as you progress on the vertical dimension.
Make that Assessment an Embedded, Formative Assessment
So now we have a way to assess your vertical level in the topic area of decision-making. But we need to do more than assess your level; we need to think of that assessment as part of a regular, ongoing learning process. We need to commit to working on improving in vertical learning over a long term period (say, of years). For one thing, that’s the time scale of change in vertical learning; for another, if we can commit to investing a little time, then we get two special gifts: first, we can use the assessment regularly to show us how well we are progressing; that makes it an “embedded” part of the learning process. But more importantly, we can use the data from the assessment to directly help us progress. The LDMA, for instance, tells us how we are thinking now, but it also tells us how we are about to think. Because it is built on a scale of increasing complexity that extends well beyond anyone besides Einstein, the LDMA knows what’s coming for us. Importantly, it doesn’t obscure this knowledge: it openly describes the next step on our path in a way that’s accessible to us, and even intriguing. Using an assessment this way is “formative.” The LDMA makes its formative use particularly easy by going one step further. It offers individualized learning recommendations targeted to our learning level, from articles and books to specific hands-on activities.
Add Back Some “Flat” Learning
So we have a long term commitment to learning, and an assessment that both tells us where we are on the level of vertical development in decision-making and helps us see and work towards the next step. That’s a lot already; but we can add more. We started this article by making a distinction between “flat,” skills-based, short-term learning, and vertical development. But in truth there is no real reason to exclude flat, shorter-term learning just because we’re working on vertical; in fact, the two go together. In whatever context we work in, there is a constellation of key skills used on a regular basis that you might reasonably want to work on as you gain in experience–and you might address these skills in a sequence of short bursts of learning. This, in fact, is the approach of most Leadership Development programs. The LDMA recognizes the value of a combined approach and identifies a handful of skills important in decision-making, among them: communicative capacity, perspective taking, perspective seeking, perspective coordination, argumentation, and decision-making process. It assesses them at the same time it assesses your vertical level: this adds an additional dimension to the assessment; now we’re not just assessing your growth at the deep, vertical level, but we have some focused, practical skills related to that growth that we can also work on simultaneously.
Identify your Growth Edge and Design Activities to Engage It: In Your Workplace
So now we have a lot of data: in the domain of decision-making, we’re looking at how we’re doing at deep levels of vertical development, and we’re tracking how well we do in a variety of relevant associated skills, any one of which might have been the centerpiece of any other leadership development program. We also have a list of resources and activities we might undertake as part of our learning. The challenge now becomes mining the data for the parts that are most relevant to us, and thinking about what to do. We’re looking, in other words, for our growth edge: the individualized, deeply personal part of our learning that seems most compelling and rewarding to us. How we frame and think about this will be different for everyone; but the point for everyone is to design some activities that would activate or instantiate or explore that learning edge: research, real-world engagement, experiments, conversations. These activities we will frame as short term, iterative learning projects. Lectica’s way of modeling these is helpful: they use the acronym “VCoL,” or Virtuous Cycles of Learning, to describe the components of successful learning activities: for each, you should make sure you’re engaging in a fully-formed process that starts with a goal, seeks information, applies it, reflects, and sets a subsequent new goal. We’re creating a process, that, if it works, can continue indefinitely; in fact, a Lectical assessment is designed to give you a year’s worth of data to unpack and explore in this way.
One key point: the design and implementation of these individualized learning sequences happens in the normal ebb and flow of life and work–it’s not something that requires an off-site–it therefore avoids the well-known problem of learning transfer, and it’s immediately effective. The workplace effectively becomes the place of learning, supported by the use of the assessment, and under the guidance of a coach. Which brings me to my next point.
Use a Coach
Does all of this sound like a lot? It is. Processing the rich data from the LDMA, considering how it reflects your life and work, comparing what you’re learning there to what you’re seeing elsewhere in your life, looking for central themes that can evolve into your growth edge, identifying ways to design VCoLs that instantiate the learning in meaningful and practical ways, implementing and following up on those VCoLs: that’s a lot to do on your own, while you still have a job to do and a life to live, and an even bigger job if you you’re new to the ideas of vertical learning, VCoL design, decision-making, formative assessment, and so on. For that reason, I think you’ll do better with a coach: someone ideally very familiar with the assessment you’ll be using, expert at identifying growth edges, comfortable with designing personalized learning around those growth edges, familiar with what it takes to implement an iterative sequence of personalized learning activities, and able to help you make sense of everything. Fortunately, coaching with the LDMA is similar to other developmental coaching (like Immunity to Change, for example), and Lectica provides coaching certification training, so there is a rich pool of coaches available to draw from.
Instant Competitive Advantage: But at What Cost?
Assessing regularly with a developmental assessment; using that assessment in an embedded, formative way; mining the data to develop and implement personalized learning activities in your context; and working with a coach: these are the key components of what I think make a remarkably robust and, really, revolutionary way to support vertical development of leadership. There is very little extant in the workplace that can compare in terms of the learning enabled: this approach has such dramatic potential to increase an individual’s ability to lead, I see it as an immediate competitive advantage for any organization that undertakes it. But what is the cost? Let’s think about that for a minute. The cost of the assessments is minimal; Lectica is a nonprofit committed to keeping costs low; so the investment is essentially the time invested and the cost of the coach. If we imagine a coach working with you every few weeks for a year; at, say, 20 sessions of an hour each, we’re looking at something like $2,000 – 3,000 per person; at scale it’s cheaper. A coach working full time might manage 40 or 50 program participants, for example, as well as perform some administrative and reporting duties (reporting on the progress of the program, for instance).
Alternative: Use A Developmental Assessment With Your Leadership Development Program
Maybe hiring a coach full time or paying $2,000 as in individual feels like a lot. Maybe you already have an active, successful leadership development program that you don’t want to throw out! If this is the case, there are alternatives. One is to continue to use your program to focus on the identified skills you deem important to leadership in your context, and to supplement it with the LDMA, or other developmental assessments, to begin to add a component that supports vertical learning. Doing so has a lot of advantages. Among them: you’ll only be paying the price of the assessments themselves; they can serve as objective assessments of what is being learned in your leadership program; and, because they are designed for a variety of contexts and topics, one or more of them will likely touch on whatever skills you are specifically targeting, and so help reinforce those skills in a formative way.